Seller Information / Terms and conditions
Tomoki Miyashita,Operating Company changemind
|Shipping & Handling||Shipping cost|
|How to Order||Shopping Cart|
The maximum weight is 2 kg (included packing material). More than 2 kg is EMS. And the overweight by combination of some items is also EMS.
Shipping time is uncertain. About two to three weeks. Sometime one month. Worst two months. I am sorry. In SAL shipping, I do not accept the claim for delay.
2. EMS ( Fast and safe method. )
Express mail takes about 4-7 days.EMS is more expensive than SAL but it is totally safe, fast and trackable and indemnified to breakage or loss.
If you are not happy with the item purchased, we will refund your money for the cost you paid for the item but will not refund the shipping, insurance, tariffs, duties and costs.
In order to get a refund, the item has to be sent back to me within 14 days and in the same condition as when we sent it out.
Buyer pays for return shipping cost.
For a free shipping item, we will refund the difference between the price and the actual shipping cost because the price includes the shipping cost from Japan.
Please email me with any questions. *I don’t accept return for your personal reason.
If the item is lost or damaged in its transit, I will refund the item cost based on the Registered's coverage policy.
|Import duties , taxes||
Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying
In the case the Customs Duty occurs, the process you have to do is not available specifically. All you have to do is just to pay the Customs Duty
when you receive the package.
>> more detail of Tax custom duty charge information for goods ship from Japan